Write us
Contact us using the form below. We will respond to you as quickly as possible!
FAQ
-
It is very easy to change the OC system grips on Olang boots. You can purchase replacement grips in-store or online from one of our retail partners, or directly on our website. Visit the accessory section to purchase replacement grips.
You have questions regarding which type of grip to purchase? Please contact us at info@olangcanada.com.
-
It is very easy to change the OC system grips on Olang boots. We offer instructional videos on how to change your Olang Oc system grips depending on the name of the sole on your style of boots:
BLOCK, TORONTO, ALASKA, REGINA, ROCK: https://youtu.be/nAEzK3Nz9qo
TUNDRA/ ROTOR: https://youtu.be/0LoT4WTw1F4
WEDGE - TALON: https://youtu.be/ZemudaahaUg
-
While Olang does not produce boots in various widths, we do offer a range of models designed for a wider fit. If you’re new to Olang boots, we highly recommend visiting a nearby retailer to try them on and ensure a comfortable and accurate fit.
Olang boots follow European sizing, which typically ranges from 36 to 47, depending on the specific model. To find your correct size, please consult our size conversion chart, which can help you match your foot measurements with the corresponding European size.
-
Olang boots are available for purchase through various online and in-store retailers. Please note that Olang Canada does not directly sell to the general public. Prior to placing your online order, we recommend consulting the online sales policies on the retailer’s website.
To locate the nearest store selling Olang boots, you can follow the link to the “Find a Store” page on our website. Once you access the page, you can enter the product you are looking for and/or your postal code to discover the stores in your area that carry Olang boots. This will provide you with convenient options for purchasing Olang boots from an in-store location.
To find an online retailer, you can explore the Olang collection on the website and simply click on the model you are interested in, and you will find a list of partner retailers under the “BUY ONLINE” section via our partner retailers. By clicking on a retailer’s name, you will be redirected to their website where you can proceed with the purchase.
Please do not hesitate to contact us if you have any questions or need additional information: info@olangcanada.com
-
The warranty for Olang boots is valid for one year starting from the date of purchase, with the purchase receipt serving as proof. Under this warranty, manufacturing defects and defects in materials are covered. However, please note that the warranty does not cover:
- Damage caused by misuse, neglect, abuse, accidents, negligence, natural deterioration or normal wear and tear of materials (including dirt, scuffs, tears and scratches).
To find out more about our warranty, do not hesitate to write to us:info@olangcanada.com
-
The OC grip system, designed to increase grip on ice and snow, is mounted on an exclusive flexible polyurethane frame that is durable in extreme temperatures. Additionally, the OC system with folding studs rests on a sole with flow channels. To understand how to operate the retractable grips, you can refer to the instructional video demonstrating the process of opening and closing them using the Olang key.
Please follow the link: https://www.youtube.com/watch?v=hNaqlk79zeE
-
Olang sets itself apart by seamlessly combining style, innovation, quality, craftsmanship, unparalleled comfort and a commitment to exceptional customer service. Olang is the pioneer brand to have introduced, on the Canadian market, fashion boots made in Europe, equipped with integrated studs, created exclusively by an Italian company. All these elements come together to provide the most enjoyable winter experience.
-
We proudly source all of our raw materials from Italy, ensuring the highest quality and craftsmanship in every step of designing and manufacturing of our boots. With a commitment to sustainability, as demonstrated by our ecological raising practices for both leather and fur materials, where breeders prioritize the utilization of every part, honoring the animal’s purpose. Suppliers comply with all applicable regulations. (Regulation (EC) n.1907/2006 of the European Parliament = Reach Regulation), that it does not have SVHC substances.
-
The European manufacturing facility comprises a team of skilled and driven adult professionals who possess the passion, determination, and creativity necessary to craft boots utilizing cutting-edge technologies, while preserving the same level of traditional craftsmanship.
-
Clearance items are all shipped free by Olang Canada. If an item does not fit, you can return it, however the return costs will be deducted from your refund.